Migration Request

We installed a new download system on July 5, 2015. If you ordered Marshall’s 1994 Perspective Series on that date or earlier and want to download it again, we first need to migrate you to the new system with a new username and password. All earlier logins have been deactivated.

If you already have an activated membership (either a free one or one that gave you access to another video from this site, such as Design your Career with a Whiteboard), skip to step 3 below so we can consolidate your access with your existing membership. Please try logging in to test the status before continuing!

If you DO NOT already have an activated membership, complete all three steps below:

  1. Click here to initiate a free membership.
  2. Watch your email for an activation link from marshallart.com (don’t forget to check your spam folder, too!) and follow the simple instructions in that email. (If you do not see the activation link within a couple hours, see Activation Link Support.)
  3. Complete the form at the bottom of this page. (Do not submit this form before you have an activated membership; it will cause additional delay.)

Once we receive your request, we will look for your original record and migrate it to the new system. We do this manually. It usually takes less than 24 hours (excluding weekends and U.S. holidays) but incomplete or incorrect submissions can extend processing a day or more.

We will notify you as soon as the migration is completed.

We apologize for any inconvenience and thank you for your patience!

Migration Request:

Please double-check that your email is entered correctly to ensure our reply reaches you.

If a response is necessary, we do our best to do so within 24 hours (excluding weekends and U.S. holidays).

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